Partner terms
Last updated: 6 July 2026
1. The partner program
The stellarhosting partner program rewards partners with a fixed monthly fee for customers they refer. Referred customers contract directly with stellarhosting and pay the regular prices; the partnership does not affect their rates or service.
2. Applying and approval
You can apply via the partner page with a free stellarhosting account. We review every application by hand and may decline an application without stating reasons. After approval you receive your personal referral link and partner code by email, and gain access to your partner overview in the dashboard.
3. Referrals and attribution
A customer is attributed to you when their customer profile is created via your referral link (cookie, valid for 90 days, last used link counts) or when the customer enters your partner code at checkout. Attribution is permanent and covers all current and future orders of that customer. Existing customers can only be attributed to a partner manually by stellarhosting; there is no entitlement to this.
4. Fees
The fee is a fixed amount per plan for every month an attributed customer has actually paid. Current amounts are shown in your partner overview. Fees accrue the moment a customer invoice is paid; yearly payments count as twelve months. stellarhosting may change the amounts; changes only apply to future payments. If a customer payment is refunded or charged back, the corresponding fee is cancelled. No fees accrue while a partnership is suspended.
5. Payouts
Accrued fees are paid out monthly once your balance is at least €25; lower balances roll over to the next month. For each payout you send stellarhosting an invoice for the accrued amount; amounts are exclusive of any VAT you may owe. Payment follows within 14 days of receiving a correct invoice.
6. Your own websites
You may host your own websites with stellarhosting via your own referral link; in that case the fee effectively works as a discount on your own hosting. This is expressly permitted.
7. Access to customer accounts
As a partner you can open the DirectAdmin control panel of attributed customers from your partner overview, for example to provide managed services. You may only use this access with the customer’s knowledge and consent. Every access is logged. Misuse leads to immediate suspension of the partnership.
8. Rules of conduct
The following is not permitted: sending unsolicited email or spam containing your referral link; making misleading claims about stellarhosting or its services; impersonating stellarhosting, including advertising on the brand name; or referring artificial, non-existent or unwitting customers. Referred customers must be real third parties who knowingly purchase a service themselves, with the exception of your own websites (section 6).
9. Suspension and termination
If you violate these terms we may suspend or terminate the partnership. During a suspension no new customers are attributed to you and no fees accrue; existing customers and their services continue as normal. Legitimately accrued, unpaid fees are paid out on the normal schedule after termination, unless fraud or abuse is involved. You can end your partnership at any time by contacting us.
10. Changes
stellarhosting may change the program and these terms. We announce material changes by email or via your partner overview. Continuing to participate after a change constitutes acceptance of the changed terms.
11. Miscellaneous
You act as an independent party; the partnership is not an employment, agency or franchise agreement. Customer data you receive through the partner program, such as names and domain names, must be treated confidentially and used only within the program. These terms are governed by Dutch law.